We wish to assure customers that production of our pet food is unaffected by the current lockdown.
Our team has “key worker” status and it’s business as usual. We have plenty of stock to fulfil orders and we are constantly producing more Cold Pressed and Raw Frozen dog food in our UK factories to ensure we continue feeding dogs across the country.
Admin staff are working from home, halting all face-to-face meetings, and the production team is taking all necessary precautions in our factories as they process dry and frozen orders.
Due to high demand over the last few weeks you may experience a short delay while our factories work hard to fulfil all orders as quickly as possible. Our courier company DPD has assured us that deliveries will continue without disruption until otherwise advised.
If you have any queries on your order, please contact us on firstname.lastname@example.org or via our social channels in the first instance, helping us to keep phone lines open for vulnerable customers. If your query is regarding delivery of an order, please use the tracking number found in your dispatch email.
This message will be reviewed on a daily basis.
Stay healthy, stay safe.
The Wilsons Team